Contact Us

We believe in prompt responses to our community. If we're not immediately available on Live Chat or in our Live Lounge, we always reply to messages within one business day.
Kindly note that we do not provide chat, email or telephone support for any of our free products and courses, including our Psychometrics MOOC. For those interested in working with us, please see our careers page.
PsyAsia International Hong Kong Psychometric Testing and Training

Welcome to Psychometric Assessment, the online Wing of PsyAsia International. We are a Psychological Assessment and Training Consultancy with global clients and headquartered in Hong Kong since 2002. Our director is a UK and Australia trained multi-award-winning Chartered Psychologist with a PhD in Psychology (through Psychometrics) and Masters Degrees in Organisational Psychology and Clinical Neuropsychology. Our services are offered globally in English.

Email/Chat

Please use the icon on the bottom right of the screen. You may not see the icon if you declined cookies previously, in which case we advise that you delete your cache and access the site again.

Live Lounge

You’re welcome to look for us in our Live Lounge during Hong Kong business hours. The Lounge is public, so please do not enter sensitive/personal details in the chat box. Kindly be aware that we may be in and out of the Lounge and cannot always come to meet people due to other client/business needs. When entering the lounge, please use your FULL NAME and turn on the circle cam so that we know who we are talking to. 😊

If you are unable to find us, then please try again later as we may be in private meetings, consults or training sessions. Alternatively, you may schedule a confirmed meeting slot.

PsyAsia Lounge

Schedule a Confirmed Meeting Slot
Why we charge for confirmed meeting slots
Our website has been developed over more than 20 years and continues to be upgraded with relevant up-to-date details. Most of the questions our clients ask are answered on any product or service webpage, or in our knowledgebase. Furthermore, we are always happy to promptly respond to basic specific questions you may have about a product or service via our Chat box and subsequently, via email. We also invite you to visit our Live Lounge where you can meet with team members without an appointment.

However, there are times when a potential client needs more detailed and complex information, specifically and competently applied with insight and sensitivity to that organisation’s context, aims, objectives and cultural background. Furthermore, the nature of our business means that this information is often technical. As a result, we route requests for confirmed online meetings to our Consultant Psychologists. We charge a very small fee for this, partly to avoid no-shows (when we did not charge for meetings, about 90% of those who booked did not show up!), and also to enable us to give something to the Psychologist for their time if the work they discuss with you does not go ahead!

However, if it does and we invoice you US$450 or more within ONE month of the meeting, we apply the meeting fee as a credit to your invoice, meaning you paid nothing for it!

We believe that is fair and hope you think so too.

Thank you.

Knowledgebase

► Visit our Knowledgebase